Returns & Exchanges
At Eastland, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and original-tagged apparel. If your new fashion pieces don't fit perfectly, we make the exchange and refund process simple and transparent.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.